I found myself rereading a series of interesting books on etiquette and bon ton, a subject I always like to tackle and explore in depth. Nothing seems to be taken for granted, one has to make the fundamental bases of “good manners” and etiquette, which is by no means obsolete despite the times. Of course, compared to Monsignor della Casa, we keep up to date, but the basics and foundations remain and make all the difference when we meet people, introduce ourselves, attend a lunch or an event, even more simply at work. In these articles I would like to address the subject in a number of ways, I hope not taken for granted. Peter and Anna Post are American “gurus” on the subject, always pleasant to reread. Today I took “ETIQUETTE ADVANTAGE IN BUSINESS” (https://emilypost.com/bio/anna-post/) back into my hands, let’s see together how to start working on us at work. Knowing how to behave in different professional contexts not only makes us more pleasant, self-confident and fun people to work with, but also provides us with important tools to build solid and productive business relationships, with partners and colleagues, relationships that will help to lead us and the company towards common goals.
You might think it doesn’t matter because they are colleagues or work for you but it does matter because one day they might be your boss, a client who decides if you are someone they want to work with, a potential client who is deciding who gets a new contract, a future boss who decides if you get a job or get a promotion. Business perspective. And this fact leads directly to three objectives that can help you build better and stronger relationships. The way you do things matters. Recognising that “how” matters a lot in business, leads directly to the first objective: think before you act. Too often people act impulsively without thinking.